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We are committed to delivering a first class service. Our store delivers to all areas of the United Kingdom and to select destinations across Europe, and we aim to despatch your items from our store within one working day.
Delivery in the UK
We don’t like waiting any more than you do! With that in mind, we aim to dispatch your items from our store within one working day. Our store delivers to all areas of the United Kingdom and to select destinations across Europe.
Standard UK Delivery is just £3.99 regardless of weight and the number of items you order, or Free when you spend £60 or more.
Coronavirus delivery update:
Please note that delivery timescales cannot be guaranteed at this time. Our delivery partners are committed to maintaining a good service throughout the UK, however please note that deliveries are taking slightly longer than advertised in some areas. Thank you for your understanding and continued support.
Our last recommended cut off dates for Christmas Delivery are:
Wednesday 15th December, 2pm for Standard Delivery and Monday 20th December, 11pm for 1st Class Delivery.
The majority of orders sent by Standard Delivery take 2 to 5 working days to arrive; personalised items and deliveries to certain areas such as the Scottish Highlands & Islands, offshore locations and Northern Ireland may take a little longer.
Deliveries are usually made by Royal Mail, Parcel Force or DPD Courier Services.
UK Delivery Options
|Orders over £60||FREE||2-5 working days|
|Standard Delivery||£3.99||2-5 working days|
|First Class||£4.99||1-3 working days|
|Express Next Day||£7.99||Next working day*|
*if available and ordered before 2pm Mon - Thurs
Please note: working days are Mon-Fri (excluding bank holidays).
Delivery to HM Forces
The British Forces Post Office (BFPO) provides a mail service to serving British forces personnel and their families overseas. We accept orders to all BFPO addresses with a valid postcode, which are charged at our Standard UK delivery rate.
Please note that there is a weight limit of 2kg for BFPO deliveries and product restrictions vary by country. We will contact you if your order is affected by these restrictions.
Please ensure that you use the correct full address, including postcode, unit and sub unit details, as it may be impossible to locate the correct recipient especially in larger garrisons without these details.
BFPO mail often endure a long journey to reach its destination especially in remote areas of the world. Please refer to the BFPO website for delivery time information.
Delivery to the Channel Islands
Standard Delivery to the Channel Islands is just £3.99 for orders under 2kg. Heavier orders are sent via courier and cost £9.99.
It may be possible to reduce shipping rates by splitting your order. Please contact us for further information.
The majority of orders sent by Standard Delivery to the Channel Islands take 3 to 6 working days to arrive; personalised orders and deliveries to Alderney, Sark, Herm, Jethou and Brecqhou may take a little longer. Deliveries to these Islands are often affected by adverse weather, so please order in plenty of time for Christmas.
Deliveries are usually made by Jersey Post, Guernsey Post or DPD Courier Services.
Bonjour, Guten Tag, Hola! We are pleased to offer delivery to all countries within the European Union.
EU zone 1: Ireland, France, Belgium, Germany, Netherlands, Luxembourg £16.99
EU zone 2: Austria, Cyprus, Denmark, Finland, Greece, Italy, Malta, Portugal, Spain, Sweden, Eastern Europe £19.99
The majority of orders sent by International Delivery take 3 to 6 working days to arrive, however please note that deliveries can occasionally be delayed by customs and other local matters beyond our control.
We recommend that you allow 15 working days when sending gifts overseas. Please note that you may need to pay custom fees.